It is likely that if you’re on this page, you’re already considering relocating your NBN box. However, for those unsure, relocating your box is recommended if has been placed in an area that is:
While these specifications are all in line with the NBN’s guidelines, unfortunately, it is not unheard of for NBN contractors to install boxes outside of these requirements.
We have also often had clients request to have their NBN box relocated if they have felt it is an eyesore or has been installed in another area they feel is inappropriate e.g. in the bedroom.
This is the first and easiest step! Simply choose a new position you’d like your box to be moved to. However, when making this decision keep the above points about where not to place your box in mind!
If you’re unsure, don’t stress, our trained and experienced Jim’s Antennas technicians will work with you to find a suitable position.
Before beginning the installation process, consult with a fully licensed technician to confirm that your selected spot is appropriate. This is done by ensuring that all internal wiring connections (phone and data) can be fed back to your NBN location.
Your installer will then re-run and terminate the copper and fibre connections into the NTD from the PCD (outside connection). Alternatively, they may suggest installing new coax or fibre connections.
This will depend on the distance of your new NBN box from your old box, as well as other external factors (such as the size of your home or business’s wall cavities) which may impact the complexity of installation.
A stable or flashing green STATUS light indicates that the connection box is operating normally. A green flashing light indicates that there is activity on the network, while the stable green light suggests that there is not.
Your technician will also look for a stable green light on the POWER indicator. Initially you will see the light flashing, this indicates that the box is starting up. The light will then turn a solid green – suggesting that your power supply is working normally.
Lastly, your technician will ensure that all of your services, phone and internet, have returned to normal after completing the installation. They will do this by testing your land-line phone and running a professional-grade internet speed test.
While many believe that relocating a NBN box will help get more speed out of a connection – there is an easier and more efficient way to achieve this.
Jim’s Antennas can help you get more out of your internet by running high speed Cat6 cabling from the NTD to an optimal location where a modem/router can be set up to provide the best possible performance.
Consider Relocating your Modem if:
For help relocating your NBN box or receiving a faster NBN connection don’t hesitate to get in touch. Give us a call on 131 546, or book a free onsite no obligation quote online. Or to find out more about our NBN relocation services, have a look at our Phone Point and NBN Modem Relocation Page.
Please note that NBN issues outside of the home (e.g. with a PCD box) and external cabling for NBN can only be handled by a NBN provider.
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