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Phone Point and NBN Modem Relocation

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Why do people trust Jim’s brand?

More than 1 million Customers Serviced by Jim’s Antennas & Security.

Jim’s stands as a testament to consistent quality & exceptional service. Trusted by millions who have enjoyed the Jim’s difference.

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Professional NBN Modem Relocation

It’s a familiar scenario. Your NBN Box is in an inconvenient part of the house. Whether it’s in the way, too far from the router, or clashing with your home décor, there are many reasons you might want to move it.

Jim’s Antennas can help relocate your NBN modem to a more suitable location without damaging the delicate data cable or causing issues with NBN Co. Our technicians have the expertise to determine if moving the modem is possible and what the best alternative locations might be.

What We Can Do

Improve Internet Speed and Coverage

Relocating your modem can dramatically improve internet speeds and coverage throughout the house. This not only clears up space but can also enhance the aesthetic of your home by placing the NBN box out of sight.



If improving Wi-Fi signal is your main concern, there are other options to explore. Check out our Wi-Fi and data point services. Read more about what we can do to improve your connection.

Expert Installation for Fast and Reliable Internet

Here at Jim’s Antennas, our experienced and professional technicians are readily available to help ensure that all of your outlets are expertly installed to achieve fast and reliable internet. Whether that’s by setting up new phone or data points or by moving existing outlets or modems to another position, we’ll get the job done right the first time.

Evaluate and Upgrade for Optimal Setup

If you already have phone and/or data points but want to make sure these are in the optimal location, we can help evaluate your existing setup and recommend new cabling to increase bandwidth and speeds in your local network if we think there could be improvements.

Understand the Limitations

Fast and Hassle-Free Service

Our friendly team here at Jim’s Antennas is eager to help you. We provide a fast and hassle-free service throughout Australia. Call today on 131 546 or click the button below for a free, no-obligation quote.

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Frequently Asked Questions

Why would I want to relocate my NBN modem?

You may want to relocate your NBN modem to:

  • Improve Wi-Fi signal strength in different areas of your home or office.
  • Reduce cable clutter and improve aesthetics.
  • Position it closer to devices that require a stronger connection.
  • Move it to a more central location for better overall network coverage.

Yes, but the process depends on your NBN connection type and infrastructure. In many cases, the modem must remain near the NBN connection box or wall socket. Relocation may require professional assistance to ensure proper functionality.

  • FTTP (Fibre to the Premises): The modem must connect to the NBN connection box. The box can sometimes be relocated, but this requires a professional.
  • FTTN (Fibre to the Node) or FTTB (Fibre to the Building): The modem must connect to a phone wall socket. Moving it may require extending the phone line or installing new sockets.
  • HFC (Hybrid Fibre Coaxial): The modem must connect to the NBN coaxial outlet. Relocation may involve moving the coaxial connection point.
  • Fixed Wireless or Satellite: Relocation may require adjustments to the external equipment or cabling.

You can try relocating your modem if the new location already has the required connection points (e.g., NBN wall socket or Ethernet port). However, if new cabling or wall sockets are needed, professional installation is recommended.

The cost of professional modem relocation typically starts from $299, depending on:

  • The complexity of the job (e.g., additional cabling or wall outlets).
  • The type of NBN connection.
  • Your home’s layout and wall access.
  • Place the modem in a central location for optimal Wi-Fi coverage.
  • Avoid placing it near metal objects, walls, or other electronics that may cause interference.
  • Consider using Wi-Fi extenders or mesh systems if the new location doesn’t cover the entire property.
  • Connection Type: Ensure the new location has compatible ports or sockets for your NBN setup.
  • Wi-Fi Coverage: Test Wi-Fi signal strength to determine the ideal placement.
  • Device Access: Position the modem near frequently used devices for stronger connections.
  • Power Outlets: Ensure the new location has easy access to power.

Yes, you can hire a registered cabler to relocate your modem. They can install new cabling, move wall sockets, or extend existing connections safely and professionally.

Yes, depending on:

  • The distance from the original connection point.
  • Quality of cabling or extensions used during relocation.
  • Physical obstructions or interference in the new location.
    Hard-wired connections (e.g., Ethernet) can mitigate speed loss.

If relocating the modem is not practical, consider:

  • Using Wi-Fi extenders or mesh systems to boost signal coverage.
  • Running Ethernet cables from the modem to devices in different rooms.
  • Adding hard-wired data points for more stable connections.

You don’t need to notify your provider if you’re simply moving the modem within your property. However, if it involves moving NBN infrastructure (e.g., connection boxes or cabling), contact your provider or NBN Co for guidance.

You don’t need to notify your provider if you’re simply moving the modem within your property. However, if it involves moving NBN infrastructure (e.g., connection boxes or cabling), contact your provider or NBN Co for guidance.

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